Shipping and Returns
Shipping Policy
We will make sure your package arrives safely​. Delivery time 1-3 working days for domestic, 3-5 working days for international. Delivery costs are standard. All prices are including VAT. For shipping outside the European Union it's possible that you'll be responsible for local VAT and import duties. When an order won't be accepted, the additional shipping costs, import duties and return costs will be for your account.
Return Policy
It's possible to return your E t c product within 30 days. Please note, the returned product should be sent back in the exact same conditions as how you received it. It should be unused. All returned products will be checked. If a product is damaged when it arrives, we advise you to contact us directly. Please send us photos of the damage which we will check for you. We will contact you about a solution as soon as possible. If you return a product, the costs are for your own account. We advise you to send the product by registered post and provide us with the track and trace number via e-mail (info@etc-studio.com). We keep you responsible for the return. For international orders (outside the European Union), you'll be responsible for the costs of the return as well as for the additional costs such as VAT and import duties. Please enclose send the package to the following address: by Natalia Kapoor Szarów 90 32-014 Szarów Poland